WarehouseQ FAQ
In the order a skeptical buyer actually asks them — trust and correctness first, feature tour last.
Will this corrupt or desync my inventory?
That’s the question the whole product is built around, so it gets the direct, mechanism-level answer: WarehouseQ doesn’t keep its own bookkeeping. Every scan posts through Business Central’s own posting engine — never a shadow table, never a bypassed posting routine. Before WarehouseQ ever reports a scan as complete, it reads the ledger back and confirms the entry is actually there. If it isn’t, it says so immediately, rather than moving on quietly and letting the discrepancy surface later as a mystery.
Is this a real posting integration, or a barcode UI wired to a spreadsheet that syncs “later”?
A real posting integration. There’s no intermediate dataset that syncs on its own separate schedule — a scan reaches Business Central’s ledger the same way, and through the same posting engine, a desk clerk’s manual entry would. There’s nothing to reconcile because there’s no second copy of the data to drift from the first.
Will it work with the warehouse I actually have — not the ideal one?
The mobile experience reads a location’s actual current setup — from a simple bin location all the way to full directed put-away and pick — and only ever offers an operator the operations that location genuinely supports. A single-bin location isn’t forced into a directed-warehouse project just to scan a receipt. See warehouse topology, explained for what that full range actually looks like, rung by rung.
What happens when a scanner loses signal on the floor, mid-shift?
A scan queued while offline is held in a durable, on-device queue, and each one is tagged with its own identifier that Business Central uses to recognize a scan it has already accepted. Full detail — including exactly what that mechanism does and doesn’t promise beyond ordinary replay — is on offline & connectivity; the general dead-zone problem every offline-capable scanner faces is covered in why offline barcode scanners lose scans.
Does it actually handle lot, serial, and expiry-dated stock correctly — or does tracking silently disappear at some step?
Item tracking is attached the way Business Central actually requires it — through the platform’s own tracking layer, not a lookalike field that looks correct on screen and quietly isn’t. See item tracking in Business Central, explained for exactly why this is a real, well-known failure mode in this category, and item tracking & FEFO for how it shows up to an operator in practice.
What can my floor staff actually scan against, and does it match how my operation runs?
As of the current build: receiving, put-away, picking, shipping, moving, counting, adjusting, advanced per-lot counting, transferring (including tracked lines), production output and consumption, assembly, license plates, replenishment, and pick generation — 15 operations in total. See operations covered for the full, version-dated list, and for why it’s deliberately not published as a per-warehouse-configuration matrix that would go stale the moment it was written down.
What hardware does it need? Do I have to buy rugged scanners, or can I use the phones and tablets I already have?
A phone or tablet with a camera works as the scanning surface — no dedicated hardware purchase is required to get started. See your first scan for exactly how a device gets paired to an operator.
What does it cost, and is that reasonable for a small warehouse team, not just an enterprise one?
Planned pricing is $95 per user, per month, with a 3-seat minimum and a 30-day free trial — deliberately sized for a small team rather than an enterprise floor. This is planned pricing, not a live offer yet; see licensing & permissions for the current status.
How hard is this to set up — how many days before a worker can scan a real receipt?
There’s no separate warehouse-configuration step: WarehouseQ reads whatever Business Central location and bin setup you already have. See setup reference for the prerequisites and your first scan for the six concrete steps from install to a posted, ledger-confirmed receipt.
Does this app talk to the internet, or send my data anywhere it shouldn’t?
The mobile experience talks directly to the Business Central environment it’s installed against — there’s no separate hosted service that scan data passes through on its way to your ledger. See offline & connectivity for the full mechanism.
What doesn’t it do yet?
WarehouseQ doesn’t invent workflow Business Central itself doesn’t have — it can’t turn a location that isn’t set up for directed picking into one, and it won’t offer an operation a location isn’t configured to support. It doesn’t replace Business Central’s own planning and replenishment forecasting; it acts on demand and stock that already exist, not on what to order or produce next. It doesn’t add approval workflows beyond the scan itself.
Where do I get help beyond this guide?
Email support@dynamicspro.ca or call 416-843-6575, Monday–Friday, Eastern Time.