DocumentQ Help Center
Documentation for BDP DocumentQ – AI AP Automation — for accounts-payable staff learning the discipline, Business Central users and evaluators, and anyone running DocumentQ day to day.
Learn the Concepts
Accounts-payable background — what matching an invoice against an order and a receipt actually proves, why duplicates are the most common real error, and what a tolerance is for. Useful whether or not you run Business Central.
DocumentQ in Business Central
What Business Central does — and doesn't do — for invoice matching and incoming documents out of the box, explained mechanism by mechanism.
Using DocumentQ
The product user guide: setup, getting invoices in, working the queue, resolving an exception, approvals, and where your documents are stored.
Reference
Reason Code Reference
Every DocumentQ exception code, what raised it, whether it can be overridden, and the typical resolution — the complete closed set, not a sample.
Troubleshooting
The problems people actually hit — nothing happens after Capture, an empty queue, approvals that route to nobody — and what to check first.
DocumentQ Glossary
The terms DocumentQ uses on screen and in this Help Center, defined once — claim, reconciliation basis, register, touchless, factor row and the rest.
DocumentQ FAQ
Direct answers to the questions evaluators and new users actually ask, including an honest statement of what DocumentQ does not do yet.
Browse every article
Learn
- What Three-Way Matching Actually Is
- What a Posted Goods Receipt Actually Proves
- Why Duplicate Invoices Are the Most Common AP Error
- How Vendor Identification Actually Works
- Tolerances in Accounts Payable, Explained
- PO-Backed and Non-PO Spend, Explained
- Reason Codes, Not Confidence Scores
- Templates and Semantic Extraction
- Charge Lines: Freight, Handling and Surcharges
- Credit Memos, Prepayments and Recurring Contracts